India plans from ₹699/month · Save 2 months with annual billing
Zapext

A CRM priced in rupees to sell and follow up on
WhatsApp.

Kanban pipeline, labels, quick replies, reminders and a keyword chatbot inside WhatsApp Web. Starter ₹699/month, paid by card in INR. No API, no per-message fee.

Install on ChromeChrome Web Store

BUILT FOR

  • Clinics
  • Shops
  • Real-estate agents
  • Tuition classes
  • Travel agents
  • Service providers
  • Clinics
  • Shops
  • Real-estate agents
  • Tuition classes
  • Travel agents
  • Service providers

Everything a small team needs to follow up on WhatsApp

Built for people in India who reply on WhatsApp Web all day and want every lead to get a next step.

  • Guide: Kanban sales pipeline
  • Guide: Quick replies
  • Guide: Sending to contact lists
  • Guide: A tab inside WhatsApp Web
  • Guide: Keyword auto-reply (chatbot)
  • Guide: Reminders and scheduling

How Zapext organizes your customer conversations on WhatsApp Web

Four habits that keep every lead moving, without the WhatsApp Business API.

Keyword auto-replies

Set up replies triggered by keywords, with ready text and audio, to answer common questions and collect contact details without writing code. They run while your computer is on and WhatsApp Web is open.

Full guide: Keyword auto-replies

Reminders and scheduling

Set follow-up reminders and schedule messages for later. Scheduled messages are sent while your computer is on and WhatsApp Web is open.

Full guide: Reminders and scheduling

Lists, sent responsibly

Message contacts who opted in, at reasonable volumes, with gradual sending. No tool can stop WhatsApp from restricting a number that breaks its rules.

Full guide: Lists, sent responsibly

Visual Kanban CRM

Drag each conversation between the stages of your pipeline, add a reminder to any card and see who is waiting for an answer. Simple drag-and-drop, no spreadsheet needed.

Full guide: Visual Kanban CRM

Still not sure if it's for you?

Zapext is a tool for people who sell and support customers on WhatsApp Web from a computer. Here is a plain list to help you decide.

Not for you if

  • You use WhatsApp only for personal chats, not for sales or customer support
  • You work from your phone only and do not use WhatsApp Web on a computer
  • You need the official WhatsApp Business API, for example to message non-contacts at scale with approved templates
  • You do not want to organize your contacts into stages or labels

It's for you if

  • You sell or support customers every day on WhatsApp Web
  • You need to organize conversations, centralize contacts and see your pipeline in one place
  • You want automatic replies, reminders and scheduled messages without technical setup
  • You lose sales because replies are slow or follow-ups get forgotten
  • You have 2 to 4 people replying from one WhatsApp number (Plus plan)
  • You want to send lists only to contacts who agreed, at a responsible pace, within WhatsApp's policies
  • You want to stop typing the same replies every day
  • You want automation without writing code
See India pricing
Zapy, Zapext mascot

CRM and automation that live inside WhatsApp Web

Zapext is a CRM and automation extension for WhatsApp Web, built by its founder, Daniel Machado, who has 8+ years of selling on WhatsApp. It helps small teams turn chats into an organised pipeline without the WhatsApp Business API.

With a keyword chatbot, a Kanban pipeline, up to 4 users on Plus, reminders and list sending to contacts who opted in, every follow-up stays on time.

Our purpose is simple: help you sell more, with less effort.

552

Users

10×

Faster

20+

Sectors

5★

Rating

What users say about Zapext for WhatsApp customer service

Chrome Web Store reviews from Brazil, translated from Portuguese.

5/5 · 45 chrome web store reviews

Grupo OASIS

Mar 2026

The OASIS group recommends Zapext. We automate leads and announcements much more easily.

Translated from Portuguese

Eduardo Conrado · InovAr Climatizadores

Mar 2026

Excellent software. Simple to use and very efficient for the company's day-to-day work.

Translated from Portuguese

Emerson Luis de Oliveira Gomes

Nov 2025

A very useful everyday tool. It has made communication with customers and the team much easier.

Translated from Portuguese

Lucas Freitas

Oct 2025

We've been using it at the company for 3 months, and it has helped our sales department a great deal.

Translated from Portuguese

Jeff Músicas

Oct 2025

Zapext has made my daily routine much easier. A practical, comprehensive tool for work.

Translated from Portuguese

Myia Mactav

Oct 2025

A very good tool that has really helped me stay organized and productive at work.

Translated from Portuguese

thatsnothingicansee

Oct 2025

The best extension for WhatsApp Web. Very practical, fast and easy to use every day.

Translated from Portuguese

Daniel Kudo

Sep 2025

The best CRM and automation tool for WhatsApp. It has everything I needed.

Translated from Portuguese

Kleber

Sep 2025

Excellent value for money. The CRM and chatbot have really helped me organize my customers.

Translated from Portuguese

Refrigal Engenharia e Refrigeração

Sep 2025

A very good, practical tool. I recommend it to anyone looking to be more productive on WhatsApp.

Translated from Portuguese

Grupo OASIS

Mar 2026

The OASIS group recommends Zapext. We automate leads and announcements much more easily.

Translated from Portuguese

Eduardo Conrado · InovAr Climatizadores

Mar 2026

Excellent software. Simple to use and very efficient for the company's day-to-day work.

Translated from Portuguese

Emerson Luis de Oliveira Gomes

Nov 2025

A very useful everyday tool. It has made communication with customers and the team much easier.

Translated from Portuguese

Lucas Freitas

Oct 2025

We've been using it at the company for 3 months, and it has helped our sales department a great deal.

Translated from Portuguese

Jeff Músicas

Oct 2025

Zapext has made my daily routine much easier. A practical, comprehensive tool for work.

Translated from Portuguese

Myia Mactav

Oct 2025

A very good tool that has really helped me stay organized and productive at work.

Translated from Portuguese

thatsnothingicansee

Oct 2025

The best extension for WhatsApp Web. Very practical, fast and easy to use every day.

Translated from Portuguese

Daniel Kudo

Sep 2025

The best CRM and automation tool for WhatsApp. It has everything I needed.

Translated from Portuguese

Kleber

Sep 2025

Excellent value for money. The CRM and chatbot have really helped me organize my customers.

Translated from Portuguese

Refrigal Engenharia e Refrigeração

Sep 2025

A very good, practical tool. I recommend it to anyone looking to be more productive on WhatsApp.

Translated from Portuguese

Join 552 users who already use Zapext on the Chrome Web Store.

For those who activate the ANNUAL Starter plan and save 2 months

  • Bonus #1

    Recorded training

    Immediate access to recorded training (in Portuguese) covering every feature: pipeline, labels, quick replies, scheduling and the keyword chatbot.

  • Bonus #2

    Ready-made message library

    Templates (in Portuguese) for customer support, reminders and follow-up, adapted to sectors such as clinics, retail and agencies.

  • Bonus #3

    7-day money-back guarantee

    If Zapext is not right for you, ask for a full refund within 7 days of the first charge. No justification required.

See India pricing

Global pricing →

Flat price, full access.

Starter

For one person, billed monthly. Cancel anytime.

₹699.00/month
Choose plan
7-day money-back guarantee on paid plans.
  • 1 user per WhatsApp number
  • Sending to contact lists (gradual, opt-in)
  • Quick replies (text, audio, media, files)
  • Keyword chatbot
  • Audio transcription
  • Privacy mode
  • Notifications
  • Chat link with QR code
  • Kanban CRM
  • Tags and labels
  • Reminders and scheduling
  • Backup, import and export
  • Webhooks (integrations)

Plus

For teams of up to 4, billed monthly.

₹1,799.00/month
Choose plan
7-day money-back guarantee on paid plans.
  • Up to 4 users per WhatsApp number
  • Sending to contact lists (gradual, opt-in)
  • Quick replies (text, audio, media, files)
  • Keyword chatbot
  • Audio transcription
  • Privacy mode
  • Notifications
  • Chat link with QR code
  • Kanban CRM
  • Tags and labels
  • Reminders and scheduling
  • Backup, import and export
  • Webhooks (integrations)
  • Chat transfer
  • Priority support

Charged in INR by card through Stripe. Your paid plan is activated manually within 1 business day (Monday to Friday) after payment confirmation. You will receive an e-mail as soon as it is active.

Pricing in India (INR)

Zapext Starter costs ₹699 per month, or ₹6,990 per year if you pay upfront. Plus costs ₹1,799 per month for up to 4 users on one number. Prices as of 25 Oct 2026[1].

PlanPriceMonthly equivalentUsers per numberBilling
Starter monthly₹699/month—1Renews every month
Starter annual₹6,990/year≈ ₹582.50/month (save 2 months)1Paid upfront for 12 months
Plus monthly₹1,799/month—Up to 4Renews every month

In India, Plus is billed monthly.

  • One licence, one number. A second WhatsApp number needs a second licence.
  • Amount and billing date. Checkout shows the final amount and the billing date before you confirm.
  • 7-day money-back guarantee. You can ask for a full refund within 7 days from the first charge, with no justification required[2].
  • Cancel anytime. After the first 7 days, a cancellation applies to the next billing cycle[2].

Outside India, the same plans are charged in Brazilian reais (BRL) on the global pricing page.

See India pricing

How payment and activation work in India

You subscribe by card in rupees through Stripe, your bank may ask you to approve the recurring payment, and Zapext activates your plan manually within 1 business day.

Step 1: subscribe by card in INR

Stripe's hosted checkout bills your card in Indian rupees. Before you confirm, it shows the amount and the billing date. Payment is by card only, and paid plans include the 7-day money-back guarantee.

Step 2: your bank may ask you to approve the recurring payment

A Zapext subscription renews automatically. Your bank may ask you to approve the recurring payment (RBI e-mandate)[3].

Step 3: manual activation within 1 business day

Your paid plan is activated manually within 1 business day (Monday to Friday) after you complete checkout.

Step 4: what you receive

We confirm when your plan is active. Log in from the avatar icon in the Zapext tab with your e-mail and password; the paid features unlock in that account.

Renewals are automatic until you cancel. To stop the next charge, contact support before your renewal date.

Total monthly cost in ₹: Zapext vs API-based tools in India

For one person, Zapext costs ₹699 a month with no per-message fee. The paid plans of the tools below that publish INR prices cost more, and most add message or setup fees. Prices are as published on each vendor's site on 24 Oct 2026; [E] marks figures that are not shown as text on the vendor's page and were read from the page's code that day.

ToolTypePublished monthly priceExtra userMessage or setup fees
Zapext Starter / PlusChrome extension on WhatsApp Web₹699 (1 user) / ₹1,799 (up to 4 users)Included in Plus, up to 4No per-message fee, as it does not use the API[1]
Interakt Sales CRMAPI platform₹2,499 + taxes, 5 agents included (shown to visitors in India)₹499 per agent per monthWhatsApp message charges on top[4]
TeleCRM ProCRM with a WhatsApp chat-sync extension₹799 per user billed annually (₹1,099 quarterly), minimum 3 users (₹2,397)Chat Sync ₹200 per user per monthOne-time WhatsApp API setup fee (₹1,999 in its FAQ)[5]
AiSensy Basic / ProAPI platform₹1,500 / ₹3,200 [E]₹750 per extra agent per monthMeta rates from 1 Oct 2026: marketing ₹1.09, utility and authentication ₹0.145, service ₹0.145 after 1,000 free per month[6][7]
WatiAPI platformWati does not publish INR prices on its pricing pagePriced in USD on Wati's global page: $24 per user per month on ProExtra charges per message, by message type[8]

AiSensy also lists a free plan [E][6]. It still uses the API, so message charges apply when you send.

Worked example 1: one person replying to inbound leads and sending follow-ups

  • Zapext Starter: ₹699 a month. No per-message fee, because it does not use the API. Send lists only to contacts who agreed to receive them; they go out gradually, while your computer is on.
  • AiSensy Basic: ₹1,500 a month [E]. Replies inside WhatsApp's 24-hour customer-service window are service messages: the first 1,000 a month are free, then ₹0.145 each. A follow-up sent after that window needs an approved template, billed per message (utility ₹0.145, marketing ₹1.09)[9][7].

Worked example 2: a team of three

  • Zapext Plus: ₹1,799 for up to 4 users on one number.
  • TeleCRM Pro, annual billing: 3 × ₹799 = ₹2,397, plus Chat Sync 3 × ₹200 = ₹600, so ₹2,997 a month, plus the one-time setup fee if you connect the API.

Price is not the whole story. API tools offer what an extension cannot: templates for cold leads, bots that run on a server and room for 5 or more agents. The useful question is whether you need them today.

See how Zapext compares with another WhatsApp Web extension in the Zapext vs Eazybe comparison. Or test it on your own chats: Install on Chrome.

Who it is for, and who should use the official WhatsApp Business API instead

Zapext fits a business where 1 to 4 people reply from one WhatsApp number on a laptop during the day. To message thousands of new contacts or run a bot all night, use an official API platform.

Zapext is a good fit if you

  • are a sole proprietor or a small team with 1 to 4 people replying from one number;
  • get most leads from people who write to you first: real estate, clinics, tuition classes, shops, travel or local services;
  • sell on regular WhatsApp or the Business app and want to keep your number where it is;
  • lose leads because follow-ups live in your head or a notebook;
  • want a fixed price, not a bill that grows with every conversation.

Choose a WhatsApp Business API platform if you need

  • approved templates to reach many people who never wrote to you first;
  • 5 or more agents on one number;
  • bots that run on a server 24 hours a day, with no computer on.

API platforms such as Interakt, Wati and AiSensy charge a subscription, and messages sent through the API are also billed per message under Meta's pricing[9][6][4][8]. Zapext does not use the API: no template approval and no per-message cost, but none of the API-only features either.

An extension cannot make WhatsApp allow what it forbids. No tool can stop WhatsApp from restricting a number that breaks its rules. Only message people who have agreed to hear from you, keep volumes reasonable and use gradual sending for lists, within WhatsApp's Business Messaging Policy and Terms of Service[10][11].

To go deeper, read our guide to WhatsApp Web extensions, or see how Zapext handles permissions and data on the security page.

Support for customers in India

Support by e-mail (suporte@zapext.com) and WhatsApp; priority support on Plus.

Include your registered e-mail and a screenshot to speed things up. More options are on the contact page.

Zapext is built by its founder, Daniel Machado, who has 8+ years of selling on WhatsApp.

For an independent view before you pay, read the reviews on the Chrome Web Store listing (552 users, 5.0 rating from 45 reviews on 24 Oct 2026)[12].

Sources

  1. [1] Zapext — Plans for India (prices in Indian rupees, INR) — Zapext (2026). accessed 2026-10-25.
  2. [2] Zapext — Terms of use (plans, payments and refunds) — Zapext (2026). accessed 2026-10-24.
  3. [3] Recurring payments in India (RBI e-mandate requirements) — Stripe Docs (2026). accessed 2026-10-24.
  4. [4] Interakt — Pricing (INR prices shown to visitors in India) — Interakt (Jio Haptik) (2026). accessed 2026-10-24.
  5. [5] TeleCRM — Pricing — TeleCRM (2026). accessed 2026-10-24.
  6. [6] AiSensy — WhatsApp Business API pricing in India — AiSensy (2026). accessed 2026-10-24.
  7. [7] WhatsApp service message pricing update, effective October 1, 2026 — AiSensy Help Center (2026-10-01). accessed 2026-10-25.
  8. [8] Wati — Pricing (Growth, Pro and Business plans) — Wati (2026). accessed 2026-10-24.
  9. [9] Pricing on the WhatsApp Business Platform — Meta for Developers (2026). accessed 2026-10-24.
  10. [10] WhatsApp Business Messaging Policy — WhatsApp (2026-09-23). accessed 2026-10-25.
  11. [11] WhatsApp Terms of Service — WhatsApp LLC (2021-01-04). accessed 2026-10-24.
  12. [12] Zapext — Chrome Web Store listing (users, ratings and current version) — Chrome Web Store (Google) (2026). accessed 2026-10-24.

Install the extension, open WhatsApp Web.

Install the extension, log in from the tab on the left of WhatsApp Web and subscribe in rupees by card. Checkout shows the amount and billing date before you confirm, and paid plans include a 7-day money-back guarantee.

Create accountSee India pricing

Frequently asked questions

Didn't find your question? Talk to our support on WhatsApp.

  • No. Zapext works only on a desktop or laptop, in Chrome or another Chromium browser such as Edge, Brave, Opera or Vivaldi. The chatbot, scheduled messages and list sending run only while the computer is on and WhatsApp Web is open.
Talk to support on WhatsApp