Eazybe alternative: Zapext vs Eazybe (2026), a CRM inside WhatsApp Web
Eazybe is a Chrome extension that syncs WhatsApp Web chats into an external CRM (HubSpot, Zoho, Salesforce, Pipedrive, Bitrix24 or Google Sheets) and bills in USD per user or per number. Zapext is the CRM itself, inside WhatsApp Web, priced per number, with your CRM data on your computer. Eazybe does not show its base prices as text on its pricing page (checked 24 Oct 2026); it has per-user (Starter) and per-number (Scaler, 3 users included, extra user US$5) plans, and annual billing saves 20%. Zapext Starter costs ₹699/month in India or ≈ US$ 9.60/month elsewhere (charged in Brazilian reais (BRL) at 5.2 BRL/USD, rate of 28 Sep 2026), less on annual billing. For 1–4 person teams working in WhatsApp Web.
| Feature | Zapext | Eazybe |
|---|---|---|
| Type | Chrome extension: the CRM lives inside WhatsApp Web, no external CRM needed | Syncs WhatsApp Web chats to HubSpot, Zoho, Salesforce, Pipedrive, Bitrix24, Sheets; standalone mode (no CRM needed) |
| Where your CRM data lives | On your computer, encrypted; backup, export and import whenever you want | In your connected CRM or cloud storage (store listing: not on Eazybe's servers) |
| Kanban pipeline | Every chat is a card; drag between stages such as New contact, Negotiating, Closed | No Kanban board listed on pricing page or store listing (24 Oct 2026); funnels, labels, deal sync with your CRM |
| Labels | On regular or Business numbers, no Business account needed | Labels and funnels, no cap stated on the pricing page; smart inbox organisation |
| Quick replies | Text, audio, media and files in one click | Quick replies and message templates |
| Reminders and scheduling | Reminders and scheduled messages, sent while WhatsApp Web is open | One-time or recurring scheduling; follow-up reminders in a task list |
| Keyword auto-reply (chatbot) | Rule-based keyword matching answers repeat questions (opening hours, address) | Not listed; AI assistant Bea and AI agents on AI plans, US$0.005–0.01 per AI reply |
| Voice message transcription | Read voice messages instead of listening | Not listed on the pricing page or store listing (24 Oct 2026) |
| Multi-user on one number | Starter: 1 user · Plus: up to 4 users, chat transfer, round-robin | Team inbox with assignment, keyword/tag and round-robin routing; Scaler: 3 users included, extra user US$5; Basic AI: 5 users, extra US$20 |
| Integrations / webhooks | One-way outbound webhooks to HubSpot, Bitrix24, Pipedrive, Google Sheets or any URL | Two-way CRM sync (HubSpot, Zoho, Bitrix24, Sheets on Starter; Salesforce and webhooks on Scaler) |
| Free plan / trial | 7-day money-back guarantee | No free plan; 4-day trial, no card (Starter and Scaler) |
| Refund | Full refund within 7 days of the first charge | 'No refunds — once payment is made it is non-refundable' (pricing FAQ) |
| Support | E-mail (suporte@zapext.com) and WhatsApp; priority support on Plus | Email support on Starter; priority support on higher plans |
| Price (as of 24 Oct 2026) | India ₹699/mo or ₹6,990/yr (Starter), ₹1,799/mo (Plus); elsewhere ≈ US$ 9.60/mo or ≈ US$ 57/yr (charged in BRL at 5.2 BRL/USD, 28 Sep 2026) | USD only; base prices not shown as text on the pricing page. Starter per user, Scaler per number (3 users included, extra user US$5); annual billing saves 20%; no INR |
What Eazybe is and who it is built for
Eazybe's Chrome Web Store listing says: "Sync WA chats to your CRM automatically." It syncs two ways with your CRM, adds AI and has a standalone mode for teams without one. Eazybe says it started in 2022 (About Us). On 24 Oct 2026 its listing showed 30,000 users and 4.2 out of 5 on 1.1K ratings.
What Zapext is: a CRM inside WhatsApp Web
If you are looking for an Eazybe alternative because you have no CRM, Zapext is the CRM itself: a tab on the left of WhatsApp Web, in Chrome on a computer (no mobile version). It does not use the official WhatsApp Business API and charges a flat price, not a fee per conversation.
It includes a Kanban pipeline, labels, quick replies, reminders, scheduling, keyword auto-reply, voice message transcription, privacy mode, backup, list sending and webhooks. Chat content is not sent to Zapext servers (security).
Pricing for 1, 3 and 5 users (as of 24 Oct 2026)
Eazybe lists USD only. Its pricing page does not show its base prices as text (checked 24 Oct 2026), so we do not quote them. Starter is priced per user and Scaler per number; annual billing saves 20%. Outside India, Zapext Starter is ≈ US$ 9.60/month (charged in Brazilian reais (BRL) at 5.2 BRL/USD, rate of 28 Sep 2026).
| Users | Eazybe | Zapext India | Zapext elsewhere |
|---|---|---|---|
| 1 | Starter, priced per user [X] | Starter ₹699/month or ₹6,990/year (≈ ₹582.50/mo) | ≈ US$ 57/year (≈ US$ 4.76/mo) or ≈ US$ 9.60/month |
| 3 | Scaler, priced per number with 3 users included [X]; or 3 × Starter [X] | Plus ₹1,799/month | Plus ≈ US$ 192/year (≈ US$ 16/month) or ≈ US$ 25/month |
| 5 | Scaler + 2 extra users at US$5 each [X]; or Basic AI, 5 users included [X] | Not on one number (Plus allows up to 4 users); 2 × Plus covers two numbers: ₹3,598/month | 2 × Plus (covers two numbers): ≈ US$ 383/year or ≈ US$ 50/month |
[X] = base price not shown as text on Eazybe's pricing page (24 Oct 2026); only the extra-user fees are.
Plus allows up to 4 users per number; for more people on the same number, talk to us.
India: Pay by card through Stripe in Indian rupees (INR). Subscriptions renew automatically until cancelled. Your paid plan will be activated manually within 1 business day after payment confirmation. Business days are Monday to Friday, excluding Brazilian public holidays. See India pricing
Where Eazybe is better
- Native two-way CRM sync (Salesforce on Scaler); Zapext sends one-way webhooks only.
- AI: Bea assistant, summaries, hot-lead detection.
- Team analytics and rep leaderboards, as listed on its pricing page.
- More than 4 people on one number.
- A 4-day trial, no card.
- A larger install base: 30,000 users against Zapext's 552 (Chrome Web Store, 24 Oct 2026).
Where Zapext is better
- A Kanban board built in: every chat is a card in a visual pipeline.
- CRM data on your computer, encrypted, with backup, export and import.
- Features Eazybe does not list (24 Oct 2026): keyword auto-reply and voice message transcription.
- Per-number pricing, in INR for India: Plus covers up to 4 users on one number for one price.
- A 7-day money-back guarantee.
- Policy-first list sending: only to contacts who agreed, at reasonable volumes, sent gradually, within WhatsApp's Business Messaging Policy and Terms of Service.
Trial, refunds and support compared
Eazybe: 4-day trial (Starter, Scaler), no card; "No refunds — once payment is made it is non-refundable." Email support on Starter, priority above.
Zapext: 7-day money-back guarantee: full refund within 7 days of the first charge, no partial refunds after that. Renews automatically; cancel anytime. Support by e-mail (suporte@zapext.com) and WhatsApp; priority support on Plus.
Who should pick Eazybe, who should pick Zapext
Both are Chrome extensions over WhatsApp Web. Zapext's scheduled messages, chatbot and list sending run only while the computer is on and WhatsApp Web is open.
Pick Eazybe if you already pay for a CRM such as HubSpot or Zoho, want AI, have more than 4 people on one number, or want a trial first.
Pick Zapext if you have no CRM, 1 to 4 people per number, and want INR pricing or local data. To switch:
- Export your contacts and notes from Eazybe or your CRM.
- Install on Chrome, then open web.whatsapp.com.
- Click the Zapext tab on the left, then the avatar icon; log in or create an account.
- Move each chat to a stage such as New contact, Negotiating or Closed, and add labels.
Also compared: Zapext vs Kommo.
WhatsApp is a trademark of WhatsApp LLC (Meta), Google Chrome of Google LLC and Eazybe of its owner; Zapext is an independent product. This comparison is based on public pages checked on 24 Oct 2026.
Sources
All checked on 24 Oct 2026.
Verdict
Eazybe and Zapext are different products. Eazybe is a connector that logs WhatsApp Web chats into HubSpot, Zoho, Salesforce, Pipedrive, Bitrix24 or Google Sheets, with AI on top. Zapext is the CRM itself, inside WhatsApp Web, with your CRM data on your computer. The main question is whether you already pay for a CRM. For 3 users on one number, Eazybe Scaler is priced per number with 3 users included; its base price is not shown as text on the pricing page. In India, Zapext Plus is ₹1,799/month (monthly billing). Elsewhere, Plus is ≈ US$ 16/month billed annually (charged in Brazilian reais (BRL) at 5.2 BRL/USD, rate of 28 Sep 2026). Eazybe: 4-day trial, no refunds. Zapext: 7-day money-back guarantee. Sources: eazybe.com/pricing and the Chrome Web Store, checked on 24 Oct 2026.
Frequently asked questions
What is Eazybe?
Eazybe is a Chrome extension that syncs WhatsApp Web chats to HubSpot, Zoho, Salesforce, Pipedrive, Bitrix24 or Google Sheets, with AI summaries and a team inbox. It also has a standalone mode that works without a CRM. On 24 Oct 2026 its Chrome Web Store listing showed 30,000 users and 4.2 out of 5 on 1.1K ratings.
How much does Eazybe cost?
Eazybe does not show its base prices as text on its pricing page (checked 24 Oct 2026). Starter is priced per user; Scaler is priced per number with 3 users included, and extra users cost US$5; Basic AI includes 5 users, and extra users cost US$20. Annual billing saves 20%. Prices are in USD only.
Is Eazybe free? Does it offer refunds?
Eazybe has no free plan. It offers a 4-day trial on Starter and Scaler with no credit card. Its pricing FAQ says: 'No refunds — once payment is made it is non-refundable.' Zapext offers a 7-day money-back guarantee after the first charge.
Does Zapext work without HubSpot or Zoho?
Yes. Zapext is the CRM: the Kanban pipeline, labels, notes and reminders live inside WhatsApp Web, so you do not need another CRM. If you do use one, Zapext can send one-way outbound webhooks to HubSpot, Bitrix24, Pipedrive, Google Sheets or any URL.
Can I pay for Zapext in INR?
Yes. In India, Starter costs ₹699/month or ₹6,990/year (≈ ₹582.50/month), and Plus costs ₹1,799/month. You pay by card through Stripe in Indian rupees; subscriptions renew until cancelled. Your paid plan will be activated manually within 1 business day after payment confirmation. Paid purchases include a 7-day money-back guarantee.