WhatsApp CRM for agencies: manage multiple clients
An agency delivering WhatsApp results to clients needs a tool that scales without friction. Zapext is used by dozens of agencies as the backbone of their automation offering.
Marketing agencies as WhatsApp operation resellers
Agencies create dedicated WhatsApp service lines using tools like Zapext as operational base.
Recurring revenue model
Instead of charging % of ad spend, agency charges monthly fee for managed WhatsApp operation.
The pains we solve
- Clients want a professional WhatsApp but the agency lacks the tool
- Hard to show campaign ROI without reports
- Each client account managed differently
- Team changes, knowledge lost
What changes with Zapext
Replicable standard
Configure once, duplicate for other agency clients.
Campaign reports
Show the client message volume, replies, conversion rate.
Multi-user per account
Your team and the client's team share the same number.
Outbound webhooks for integration
Each event (new lead, tag, conversation) fires to HubSpot, Bitrix24, Pipedrive, RD Station, or Google Sheets in real time.
Features that matter for your industry
- Ready-made chatbot templates per niche
- Segmented blasts with pacing
- List import/export
- Priority support on Plus plan
Frequently asked questions
Volume discount for agencies?
Yes, special conditions for volume. Talk to support on WhatsApp.
Can I white-label it?
Zapext is an independent brand. You can deliver setup/automation as a service, but the extension stays in the end client's name.
Related guides
- WhatsApp CRM: how to choose and deploy in 2026
Everything about WhatsApp Web CRM: how it works, comparison with traditional CRMs, essential features, and how to deploy in 7 days.
- WhatsApp automation: the complete playbook
How to automate service, sales, and follow-up on WhatsApp Web. Ready-to-use flows, tools, and what prevents number bans.
- WhatsApp multi-agent: how several agents handle the same number
How to have 2, 3 or 4 agents handling the same WhatsApp number at the same time — without confusion, without losing history, without official API.