WhatsApp for lawyers: service, capture and case management

Bar associations allow WhatsApp with clients but demand sobriety and data protection. Zapext delivers organization and security without breaking legal ethics.

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Law and WhatsApp: what you can and can't do

Bar rules limit advertising: no active client solicitation, no offering advantages. But inbound service, case management and informational communication are fully allowed.

The pains we solve

Client calls and the case has no centralized record
Lead arrives at night, lawyer replies only next morning
Sensitive process data mixed in conversations
No visibility on each case's stage in the portfolio

What changes with Zapext

Kanban by case stage

Consultation, Analysis, In progress, Appeal, Archived. Clear portfolio view.

24h service with informative bot

Bot answers general questions and books consultation. Without offering services (ethics-compliant).

Local data (compliant)

Conversations and data stay on the firm's computer. No third-party cloud.

Multi-user

Partners and associates share the firm's number with controlled access.

Features that matter for your industry

Tags by practice area (civil, labor, tax, criminal)
Quick replies for hearing, expertise, ruling
Encrypted local backup
Webhook for legal software

Frequently asked questions

Is it ethical to use professional WhatsApp?

Yes, as long as bar association rules are respected — no active solicitation, no result promises, with sobriety. Zapext only organizes, it doesn't breach ethics.

Is it secure for case data?

Data stays on your local computer, no Zapext server. Encrypted disk recommended for maximum security.

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