Zapext

MQL (Marketing Qualified Lead)

Lead who has shown clear interest but is not yet ready for sales — needs nurturing or qualifying bot before human.

MQL (Marketing Qualified Lead) is the lead that has shown clear interest but is not yet ready for sales. Next stop: turn around SQL after qualification. MQL is the stage where the "warm" lead needs nurturing or bot qualification before the human enters.

What makes a lead an MQL

  • Requested in-depth content (e-book, webinar, demo).
  • Requested a quote or quotation.
  • Started a conversation on WhatsApp after the announcement.
  • Subscribed to email list.
  • Visited price page several times (with tracking).

Not MQL: person who only “liked” on Instagram, or clicked on the ad without interacting afterwards.

How to move MQL to SQL

The qualifier bot is the central tool. Configure 3-5 questions that separate warm MQL from SQL hot:

  1. "For what purpose are you seeking this?"
  2. "What's your deadline?"
  3. "What is the budget range?"
  4. "Who else participates in the decision?"
  5. "Have you seen any alternatives?"

Aligned responses → automatic tag "SQL" → notifies seller. Misaligned responses → "cold MQL" tag → go into nurturing.

The typical flow of an MQL

DayAction
0Lead arrives via Click-to-WhatsApp. Bot qualifies.
0Seller receives qualified MQL. Call within 1 hour.
2Follow-up if there was no response on day 0.
7If still warm, nurturing sequence (value content).
30Automated reactivation if no evolution.

See: SQL, lead, lead scoring.