KPI
Key metric that signals the performance of an area — the number that, when it improves, lifts everything else around it.
KPI is a key metric signaling performance. For WhatsApp ops: response time, qualification rate, conversion rate, NPS.
Key metric that signals the performance of an area — the number that, when it improves, lifts everything else around it.
KPI is a key metric signaling performance. For WhatsApp ops: response time, qualification rate, conversion rate, NPS.