Zapext vs WAPlus CRM (2026): free tier and per-user pricing, or one flat price per number?
Pick WAPlus CRM if you want a free plan for up to 3 users, an AI chatbot, translation or native HubSpot, Salesforce and Zoho integrations, and you are fine paying per user in USD (from US$12.99 per user/month billed annually, US$18.99 monthly, as of Oct 2026). Pick Zapext if you want a Kanban CRM inside WhatsApp Web for one flat price per number, with up to 4 users on Plus: from ≈ US$ 9.60/month (charged in Brazilian reais, BRL, at 5.2 BRL/USD on 28 Sep 2026) or ₹699/month in India.
| Feature | Zapext | WAPlus CRM |
|---|---|---|
| Type | Chrome extension: a CRM inside WhatsApp Web, regular or Business number, no WhatsApp Business API | Chrome extension for WhatsApp Web plus a web CRM workspace and a mobile app; no WhatsApp Business API needed |
| Pipeline view | Kanban: every chat is a card you drag between stages such as New contact, Negotiating and Closed | Chat categories, custom tabs and contact cards in WhatsApp Web; sales funnels in its web workspace |
| Labels and tabs | Labels on regular or Business accounts | System tags; custom tabs: 2 on Free, more on paid plans |
| Quick replies | Text, audio, media and files, sent in one click | 1 on Free; more on paid plans |
| Scheduling and reminders | Scheduled messages and follow-up reminders (sent while WhatsApp Web is open) | 3 scheduled messages and 3 reminders on Free, more on paid plans; Google Calendar sync |
| Auto-reply / chatbot | Keyword auto-reply on every plan; no AI | Keyword auto-reply from Starter; DeepSeek AI chatbot on Pro (5,000 uses/mo) and Growth (10,000/mo) |
| Voice and language | Voice message transcription | AI translation (3,000 characters/mo on Free, 10,000 on Starter, more on Pro and Growth); voice transcription not listed |
| Sending to lists | Contact-list sending to people who agreed, sent gradually | Broadcasts from Starter (not on Free) |
| Team use | Starter: 1 user · Plus: up to 4 users on one number, chat transfer, round-robin | Per-user seats; shared leads, team dashboard, several WhatsApp accounts |
| CRM integrations | One-way outbound webhooks (HubSpot, Pipedrive, Bitrix24, Google Sheets or any URL); check the pricing page for plan availability | HubSpot integration from Starter; Salesforce, Zoho, webhook and Google Contacts on Growth |
| Where CRM data lives | On your computer, encrypted; backup, export and import | Chat sync to a WAPlus team space in the cloud (Pro and Growth) |
| Free plan, trial, refund | Paid plans (Starter, Plus); 7-day money-back guarantee | Free for up to 3 users (limited); trial and refund terms inconsistent on the pricing page (7-day trial button vs 14-day FAQ; 24-hour refund vs 'no refunds') |
| Price (as of Oct 2026) | Per number: Starter ≈ US$ 57/yr or ≈ US$ 9.60/mo; Plus ≈ US$ 192/yr or ≈ US$ 25/mo (charged in Brazilian reais, BRL, at 5.2 BRL/USD on 28 Sep 2026); India ₹699/mo, ₹6,990/yr, Plus ₹1,799/mo | Per user, USD only: Starter US$12.99/mo billed annually or US$18.99 monthly; Pro US$17.99/US$24.99; Growth US$20.99/US$28.99 |
| Chrome Web Store | 552 users, 5.0 out of 5 (45 reviews), 24 Oct 2026 | 70,000 users, 4.9 out of 5 (4.1K ratings), 66 languages, 25 Oct 2026 |
WAPlus CRM and Zapext are both Chrome extensions that add CRM tools to WhatsApp Web, but they charge in opposite ways. WAPlus is free for up to 3 users with tight limits, then charges per user in US dollars, from US$12.99 per user a month on annual billing. Zapext's plans are paid: one flat price covers one WhatsApp number, with up to 4 users on the Plus plan.
What WAPlus CRM is
WAPlus is operated by ZingFront HongKong Limited. Its Chrome Web Store listing describes chat categories and custom labels, contact cards with follow-up records, keyword or DeepSeek AI auto-replies, message translation, and integrations with HubSpot, Salesforce and Zoho that let you view and update contacts and create tasks, notes and deals inside WhatsApp Web. Teams get shared leads, a dashboard and chat sync, with automatic server backups. There is also a mobile app.
On 25 Oct 2026 the listing showed 70,000 users and 4.9 out of 5 from 4.1K ratings. Zapext had 552 users and 5.0 out of 5 from 45 reviews on 24 Oct 2026. Both listings say the publisher "has a good record with no history of violations".
What Zapext is
Zapext works on your regular or Business number inside WhatsApp Web. It adds a Kanban pipeline where every chat becomes a card, plus labels, quick replies, reminders and scheduled messages, keyword auto-reply, voice message transcription, privacy mode, backup, import and export, and sending to contact lists. Your CRM data is stored encrypted on your computer, and chat content is not sent to Zapext servers (see security).
Pricing as of Oct 2026
WAPlus lists prices per user per month, in USD only: Starter US$12.99 billed annually or US$18.99 monthly, Pro US$17.99 or US$24.99, and Growth US$20.99 or US$28.99. Standard prices, not the "First-Day Special" offer.
Outside India, Zapext Starter costs ≈ US$ 57 a year or ≈ US$ 9.60 monthly, and Plus ≈ US$ 192 a year or ≈ US$ 25 monthly (charged in Brazilian reais, BRL, at 5.2 BRL/USD on 28 Sep 2026). In India, Starter is ₹699/month or ₹6,990/year and Plus is ₹1,799/month.
| Team | WAPlus Starter (annual / monthly) | Zapext outside India (annual / monthly) | Zapext India |
|---|---|---|---|
| 1 user | US$155.88/yr / US$18.99/mo (or Free, limited) | Starter ≈ US$ 57/yr / ≈ US$ 9.60/mo | Starter ₹6,990/yr or ₹699/mo |
| 2 users | US$311.76/yr / US$37.98/mo | Plus ≈ US$ 192/yr / ≈ US$ 25/mo | Plus ₹1,799/mo |
| 4 users | US$623.52/yr / US$75.96/mo | Plus ≈ US$ 192/yr / ≈ US$ 25/mo | Plus ₹1,799/mo |
The gap grows with every seat, and WAPlus Starter does not include the AI chatbot or chat sync (Pro and above), nor Salesforce, Zoho, webhooks and Google Contacts (Growth only). See pricing for current Zapext plans.
The free plan
WAPlus Free covers up to 3 users with 2 custom tabs, 1 quick reply, 3 scheduled messages, 3 reminders, 5 calendar events and 3,000 characters of AI translation a month. Auto-reply, broadcasts, chat sync, the AI chatbot, contact export, notes and every integration are paid features.
Zapext's plans are paid (Starter and Plus) and come with a 7-day money-back guarantee. WAPlus's pricing page gives conflicting trial and refund terms, so read its subscription policy before paying.
Where WAPlus is stronger
- A free tier for up to 3 users.
- AI features: an AI chatbot (5,000 uses/month on Pro, 10,000 on Growth) and message translation.
- Native CRM integrations: HubSpot from Starter, Salesforce and Zoho on Growth. Zapext only sends one-way webhooks.
- Mobile and multi-account: a mobile app and several WhatsApp accounts. Zapext is desktop only, one number per licence.
- Bigger teams and a much larger install base.
Where Zapext is stronger
- A Kanban pipeline inside WhatsApp Web, with chats dragged between stages.
- A flat price per number: Plus covers up to 4 users on one number, with chat transfer and round-robin distribution.
- Voice message transcription, which WAPlus does not list on its pricing page or store listing (25 Oct 2026).
- Core tools on every plan: keyword auto-reply, list sending and privacy mode come with every Zapext plan; on WAPlus, auto-reply and broadcasts start at the paid Starter plan.
- INR pricing in India and CRM data kept on your computer rather than in a vendor cloud.
What both have in common
Both run in WhatsApp Web on your current number, without the official API. Zapext's automations work only while your computer is on and WhatsApp Web is open. No tool can stop WhatsApp from restricting a number that breaks its rules: message only people who agreed, at reasonable volumes, sending gradually, within the WhatsApp Business Messaging Policy. See our guide to reducing the risk of bans.
Which one should you pick?
Pick WAPlus if you want to start free, need AI replies or translation, already work in HubSpot, Salesforce or Zoho, or need a mobile app or more than 4 people.
Pick Zapext if you are a team of 1 to 4 on one number, want a visual pipeline in WhatsApp Web, prefer a flat price to per-seat fees, or want to pay in rupees.
To try Zapext: Install on Chrome, open web.whatsapp.com, click the Zapext tab on the left, then the avatar icon to log in or create your account. Still comparing? Read Zapext vs Eazybe and Zapext vs Cooby.
Zapext is independent of WhatsApp LLC and WAPlus. Data checked 24–25 Oct 2026.
Sources
- WAPlus CRM pricing — checked on 24 Oct 2026.
- WAPlus CRM home page — checked on 25 Oct 2026.
- WAPlus CRM Chrome Web Store listing — checked on 24 Oct 2026.
- Zapext Chrome Web Store listing — checked on 24 Oct 2026.
- Zapext pricing — checked on 24 Oct 2026.
- Zapext India pricing (INR) — checked on 25 Oct 2026.
- WhatsApp Business Messaging Policy — checked on 25 Oct 2026.
Verdict
WAPlus wins on breadth: a free tier, AI replies, translation, native CRM integrations and a mobile app, priced per user in USD. Zapext wins on cost for small teams on paid plans and on a visual pipeline: one price per number covers up to 4 users on Plus (≈ US$ 192/year, charged in Brazilian reais, BRL, at 5.2 BRL/USD on 28 Sep 2026, or ₹1,799/month in India), against US$623.52/year for 4 WAPlus Starter seats. Choose WAPlus for AI and integrations, Zapext for a 1–4 person team that sells from one WhatsApp number on a computer. Prices checked on waplus.io/pricing on 25 Oct 2026.
Frequently asked questions
Is WAPlus CRM free?
Yes, for up to 3 users, with limits: 2 custom tabs, 1 quick reply, 3 scheduled messages, 3 reminders and 3,000 characters of AI translation a month. Auto-reply, broadcasts, chat sync, the AI chatbot and all integrations need a paid plan (WAPlus pricing page, Oct 2026).
How much does WAPlus CRM cost?
As of Oct 2026, WAPlus charges per user per month in USD: Starter US$12.99 billed annually or US$18.99 monthly, Pro US$17.99 or US$24.99, and Growth US$20.99 or US$28.99. Four users on Starter cost US$51.96 a month on annual billing.
Is WAPlus cheaper than Zapext?
For 1 to 3 users who only need the basics, WAPlus Free costs nothing. On paid plans, Zapext is usually cheaper because it charges per number: Plus covers up to 4 users for ≈ US$ 192 a year (charged in Brazilian reais, BRL, at 5.2 BRL/USD on 28 Sep 2026) or ₹1,799/month in India, while 4 WAPlus Starter seats cost US$623.52 a year.
Is WAPlus safe to use?
Any WhatsApp Web extension runs on the page where your chats appear, so check the publisher, the permissions and the privacy policy before installing. On 25 Oct 2026, the Chrome Web Store said WAPlus's publisher had a good record with no history of violations. No extension can stop WhatsApp from restricting a number that sends unwanted messages.
Does Zapext have a free plan or AI chatbot like WAPlus?
Zapext's plans are paid, with a 7-day money-back guarantee. Its chatbot works with keyword rules, not AI: it answers repeat questions such as opening hours and your address.
Does Zapext work on mobile?
No. Zapext works only on a desktop or laptop, in Chrome or another Chromium-based browser. Its chatbot and scheduled messages run while the computer is on and WhatsApp Web is open. WAPlus offers a mobile app.